One-on-One Assistance

We are happy to help! 

Whether you are having troubles with technology, need job search support, have a question on your library account or are just looking for your next read, our friendly and knowledgeable West Fargo Public Library staff are available during business hours to help you find the answers to your questions. Visit the service desk at the library, call us at 701-515-5200 or shoot us an email using this contact form to get in touch. We are happy to help!

Some topics, like genealogy (family history) and technology have dedicated team members available to help at specific times. Learn more about Family History Research Assistance and Technology Tutors below.

Family History Research Assistance

The West Fargo Public Library's Ask a Genealogist program takes place every second Saturday of the month from 1 - 4 pm. Jackie Marler, our program assistant and staff genealogist, is available to answer questions about genealogy, assist in your research, provide resources and share tips and tricks for genealogy. 

Make an appointment for one-on-one genealogy assistance. Walk-ins are welcome, but appointments are preferred.

The West Fargo Public Library also offers programs around genealogy. Check our Event Calendar for updates on additional programs. View genealogy webinars and recordings of past programs on YouTube. 

If you have additional questions on genealogy or archives in the area, please visit our Genealogy Resources page or reach out to these regional resources: 

Technology Tutors

The West Fargo Public Library is offers technology coaching by 30-minute appointment on:

  • Tuesdays from 10 a.m. to noon 
  • Thursdays from 6 to 8 p.m. 
  • Saturdays from 10 a.m. to noon

Our volunteer technology tutors are available to assist with topics such as: basic computer, tablet, eReader or smartphone skills; basic internet and browser skills; setting up email or social media accounts; learning how to use apps and websites; and streaming and downloading digital media like ebooks, audiobooks and magazines.

Make an appointment for technology tutoring. Walk-ins are welcome, but appointments are preferred.

Want to try troubleshooting on your own? Check out our Frequently Asked Questions in our Technology Coach Guide!

The West Fargo Public Library may also offer other technology programs. Check our event calendar for updates on additional programs.